Terms and Conditions of Sales

ABOUT US:
Address: 5830 E 2nd St, Ste 7000 #11584

Casper, Wyoming 82609 Us

E-mail: contact@mediwell-solutions.com

Contact form: Get in touch

Phone: (+1) 408 912 2745

Company name: NOVALY LLC

Company Number: 2023-001334357

Tax registration number (EIN): 36-5088684

Customer service: Monday to Friday from 9 a.m. to 8 p.m.

This policy is valid for the countries: USA, CANADA, AUSTRALIA, UNITED KINGDOM, ALL EUROPEAN COUNTRIES.

1. Introduction

These General Terms and Conditions of Sale (the "Terms") apply to the sale of products and subscription services on the website https://www.mediwell-solutions.com (the "Site"), operated by NOVALY LLC (the "Company"). By using the Site, purchasing Products, or subscribing to the Mediwell Club, you agree to these Terms.

2. Definitions

  • Customer: A person acting outside a professional context who accesses the Site to purchase a Product.
  • Order: A purchase request made by the Customer for a Product available on the Site.
  • Data: Information provided by the Customer, such as details, texts, or messages.
  • Personal Data: Any information relating to an identified or identifiable person.
  • Functionality: Features of the Site accessible to Customers.
  • Delivery: Provision of Products to the Customer's designated address.
  • Means of Access: Tools or methods by which the Site can be accessed by the Customer.
  • Operator: A company operating the telecommunications networks needed to access the Site.
  • Parties: The Company and the Customer.
  • Product: Goods offered for sale on the Site, listed at https://www.mediwell-solutions.com/collections.
  • Price: The amount displayed on the Site for a Product, excluding taxes or duties.
  • Third Party: Any entity not affiliated with the Company or the Customer.

3. Purpose

These Terms define the conditions under which:

  1. Customers can purchase Products.
  2. Customers can subscribe to the Mediwell Club service.

For any questions, please contact the Company at contact@mediwell-solutions.com.

4. Acceptance of Terms

  • By placing an Order or subscribing, the Customer confirms that they have read, understood, and accepted these Terms.
  • Acceptance is formalized by checking the designated box or clicking a confirmation button during the checkout process.



Part A: Product Sales

5. Products

6. Prices

  • Prices are displayed in the applicable currency and exclude taxes, shipping, and other fees, which are calculated and displayed during checkout.
  • Customers are responsible for customs duties or import taxes, where applicable.
  • Prices may change at any time but will not affect Orders already placed.

7. Ordering Process

  1. Customers select Products and proceed to checkout.
  2. Before confirming an Order, Customers can review and modify their selections.
  3. Clicking "Order and Pay" constitutes acceptance of the Terms and a payment obligation.

8. Payment

  • Payments can be made using credit/debit cards or PayPal. Cash or checks are not accepted.
  • Discount codes must be applied during the checkout process and cannot be retroactively added.

9. Order Confirmation and Availability

  • Once an Order is placed, a confirmation email will be sent to the Customer.
  • Orders are subject to stock availability. If unavailable, the Company reserves the right to cancel the Order and notify the Customer.

10. Delivery

  • Products will be delivered to the address provided during checkout.
  • Delivery times are estimates and may vary due to external factors such as customs clearance.
  • Risk of loss or damage transfers to the Customer upon physical receipt of the Product.

11. Right of Withdrawal

  • Customers may withdraw from an Order within 14 days of delivery (or as per local regulations).
  • To exercise the right, Customers must notify the Company via email or telephone and return the Product.
  • Refunds will include the Product price and standard delivery costs but exclude expedited shipping fees.
  • Customers are responsible for return shipping costs.


Part B: General Terms

12. Liability and Warranty

  • The Company ensures proper fulfillment of its obligations. Liability for damages is limited to the maximum extent permitted by law.

13. Personal Data Protection

14. Dispute Resolution

  • Any disputes will be resolved through binding arbitration under AAA rules, excluding class-action lawsuits.

15. Governing Law

  • These Terms are governed by the laws of Wyoming, USA.

16. Entire Agreement

  • These Terms represent the entire agreement between the Customer and the Company.

If you need further assistance, please contact us at contact@mediwell-solutions.com. Thank you for choosing Mediwell Solutions!