Privacy policy

INFORMATION

The Customer is informed that the collection of their Personal Data is necessary for Ordering Products and their transmission to third parties for delivery.

This Personal Data is collected solely for fulfilling the Order and General Terms and Conditions of Sale.

This policy is valid for the countries: USA, CANADA, AUSTRALIA, UNITED KINGDOM, ALL EUROPEAN COUNTRIES.

Data Required

The Customer is required to provide the following data to execute the Order and General Terms and Conditions of Sale:

Data Controller

  • NOVALY LLC
  • Registered office: 5830 E 2nd St, Ste 7000 #11584, Casper, Wyoming 82609
  • Contact: contact@mediwell-solutions.com

Processing Limitation

Unless the Customer agrees, their Personal Data will not be used for advertising or marketing.

Collection of Personal Data

The Personal Data that is collected on the Site is as follows:

Product Order

When the Customer orders Products: First name, Last name, Email address, Postal address, Phone number.

Payment

In connection with payment, the Site records financial data related to the Customer's bank account or credit card.

Recipients of Personal Data

NOVALY LLC and its subcontractors use Personal Data to fulfill the Order and General Terms and Conditions of Sale and ensure effective product sale and delivery.

Subcontractors

Product suppliers and transport providers.

Data Retention Period

NOVALY LLC will keep the data collected for a period of 5 years, covering the limitation period for applicable contractual civil liability.

Security and Confidentiality

NOVALY LLC implements organizational, technical, software and physical measures for digital security to protect personal data from alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and NOVALY LLC cannot guarantee the security of the transmission or storage of information on the Internet.

Implementation of Customer and User Rights

In accordance with the regulations applicable to personal data, Customers and users of the Site have the following rights:

  • They may update or delete their data by:
    • Deleting their account by writing by mail or email to the Data Controller (contact details above).
    • Exercising their right of access to their Personal Data by writing by mail or email to the Data Controller (contact details above).
    • Requesting the updating of inaccurate Personal Data by writing by mail or email to the Data Controller (contact details above).
    • Requesting the deletion of their Personal Data (in accordance with applicable data protection laws) by writing by mail or email to the Data Controller (contact details above).
    • Requesting the portability of their data to another provider.
    • Objecting to the processing of their data by NOVALY LLC (these rights may be exercised by making a request by mail or email to the Data Controller - contact details above). The Data Controller must provide a response within a maximum of one month.
  • The Customer may be asked to agree to receive informative and advertising emails from NOVALY LLC. They can withdraw their consent at any time by contacting NOVALY LLC (contact details above) or by following the unsubscribe link.

Do Not Call List

Your phone number is collected when you place an Order. We inform you that your telephone details will only be used for the proper execution of your orders or to contact you in order to offer you new services. In accordance with the legal provisions, you may register on the Do Not Call List (free and mandatory for all professionals except those with whom you have already concluded a contract).

IP Address and Cookies

For commercial and technical reasons, we may collect information about your computer and your IP address. We use cookies, which are connection witnesses, to gather data and parameters via your internet browser. Please note that all this data is statistical and does not identify any individual in particular.

Their purpose is:

  • To save information about your preferences and personalize the site according to your needs.
  • To facilitate your access to the site.
  • To recognize you quickly on each of your visits.

You have the right to refuse these cookies by adjusting your settings for this purpose, however you may be unable to access certain data on our site.

ABOUT US:
Address: 5830 E 2nd St, Ste 7000 #11584

Casper, Wyoming 82609 Us

E-mail: contact@mediwell-solutions.com

Contact form: Get in touch

Phone: (+1) 408 912 2745

Company name: NOVALY LLC

Company Number: 2023-001334357

Tax registration number (EIN): 36-5088684

Customer service: Monday to Friday from 9 a.m. to 8 p.m.